Deliveries & Returns
Beds Delivered to your door
Buying from North West Beds means your bed will be be delivered direct to your door anywhere in the mainland UK between 3 to 15 working days depending on your purchase..
Standard size beds and mattresses that are in stock are usually delivered as follows:
- Foam mattresses within 3 to 5 working days
- Wooden bedframes within 5 to 10 working days
- Divans & sprung mattresses within 10 to 15 working days
Special sizes/made to measure orders can take longer. Once you’ve placed your order and it’s ready for despatch you will receive delivery information by text or email a minimum of 24 hours prior to delivery. You are then able to amend the delivery time with the carrier if it is not convenient. Our customer services team is available to deal with any issues.
Deliveries and Returns Information
If you have any special instructions, such as preferred delivery date, please complete the relative field at time of order. A signature is required and you are advised to check items before accepting them for signs of transit damage.
The carriers deliver between 8am and 7pm Monday to Friday. Saturday deliveries (9am to noon) are available on request for a small charge and you can specify this at time of order – see the table below for more detail.
You will get notification by by e-mail, text or telephone for when your order is expected usually within 48 hours of delivery. We regret that we are unable to specify exact delivery times on any given date.
Please check goods before signing for them. If you find any issues, damage in transit or missing parts, please get in touch with us immediately.